FAQ
What countries do we ship to?
We currently ship only to the United States of America
What is your return/exchange policy?
Returns
- We accept returns within 30 days of the delivery date.
- Items must be unused, unworn, and in their original packaging with tags attached.
- For hygiene reasons, certain beauty and skincare items may not be eligible for returns.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges
- If you received a damaged, defective, or incorrect item, please contact us within 30 days of receiving your order.
- We will provide a replacement or exchange at no additional cost.
How to Start a Return or Exchange
- Email helpamourdebell@gmail.com with your order number and reason for return/exchange.
- Our team will provide return instructions and a shipping label if applicable.
- Once we receive your return, we will process your refund or exchange within 10 business days.
We want you to feel confident and beautiful with every purchase! If you have any concerns, please reach out, and we’ll be happy to assist you
3. How long will it take to get my order?
Processing and shipping times may vary based on your location and selected shipping method. Here’s what you can expect:
- Order Processing: Orders are typically processed within 1-3 business days (excluding weekends & holidays).
- Standard Shipping: Estimated delivery within 7-14 business days after processing.